At WCP Digital, we love what we do and our number one priority is serving our customers. That's why we have our guarantees for your peace of mind; we're that confident that you'll be 100% satisfied with our services so it's our pleasure to offer you our guarantees.
After we have had our initial design meeting with you and have received all resource materials such as images, logos and existing print materials, we will create several web design concepts for you to review. We'll rework these designs until you are 100% satisfied with its look, feel and the image it presents to your customers.
Web Development Guarantee
We proudly guarantee all our web development work. If something we build doesn't work in that same environment, we will fix it without charge for 60 days after we complete our work on the site! This gives you peace of mind – if you find something isn't quite working as it should, just let us know and we will fix it for you.
There are no hidden costs. What we quote is what you pay. If the scope changes during the project then a new quote will be agreed before proceeding with any changes.
If we exceed the agreed delivery date then we'll reduce our fee by 10%.
For 12 months from the delivery of your website, and at no additional cost to you, we will apply security updates in a timely fashion whenever relevant security alerts are issued. This keeps your website secure and safe from hackers. If your website is compromised during this 12 month period, we will restore your website to the latest backup for free!
We won't invoice you until you are 100% satisfied with your new website. Note that we do charge 50% up front on web design and development jobs to cover setup and other costs and this fee is not refundable.